Service

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After-sales Service

Product Description

National Distribution

After-sales Service

In order to strengthen quality management and make product quality leap to a new level, our company takes "the pursuit of zero defects and excellent products." For the quality work policy, the "quality assurance manual" has been formulated, and the quality control of the whole process based on prevention has been strictly implemented. In line with the purpose of "serving users, being responsible for users and satisfying users", we solemnly promise to our users:

1. in accordance with the ISO9001 quality management and quality assurance standards to establish, maintain and implement product assurance system to provide users with quality products in a timely manner.

During the use of 2. products, if manufacturing quality problems are found, a reply will be made immediately after receiving the user's notice, and service personnel will be sent to the scene within 48 hours. If it needs to be returned to the factory for repair, it shall be delivered within the time agreed by both parties.

3., for the motors manufactured by our company, the warranty period of the motor is one year, and the warranty period is one year, and the motors with quality problems are repaired according to the relevant national regulations, and accessories or services are provided.

In the 4., our company will give priority to the supply of spare parts for the equipment for a long time and supply them at the ex-factory price at that time.

5. establish product quality work contact with users, establish service files within the company, and visit users regularly to understand and master the use of our products, and implement tracking services.

Name of 6. after-sales service organization: after-sales service department of Changsha Changli Electric Co., Ltd.

Contact number:+86-0731-89758600Fax: 0731-89758632